Overview

Your Verdiem server is crashing at least once a week and you want to know if this issue is with your MSSQL or if your memory is too low. You think it may be a memory leak issue with SQL affecting W3Svc. You are running Verdiem 6.5.x

Solution

The server crashing once a week is a result of a known memory leak bug identified in the 6.5.x version of Verdiem.  The Engineering team has been working on this issue, but an ETA to publish a fix is not yet given.

To resolve this issue, please monitor the Verdiem server memory being used in the task manager. If it overshoots, you can perform a server restart which will solve the issue. Please note that this is a temporary fix.  The engineering team is actively fixing the issue that will be available in the next release.

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Related Jira: VERD-7937

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