Overview
You want Avolin to terminate a specific Kofax SCRIPT job as this job is no longer required. You have been advised by us not to terminate any job in SCRIPT due to the current SCRIPT limitation (EXPORT REVIEW Error message "Job can not complete because the previous job has not completed").
You are getting the error message 'Title' cannot be left blank. You consider this as unexpected behavior that the job reached the validation step as it is not possible to validate any job in SCRIPT without a title.
Information
Please raise a support ticket mentioning the JOB ID that you want us to terminate in SCRIPT. Our Professional Services team will help fulfill the request and inform you.
Regarding the reason for a specific job reaching the validation step without a title, a definitive root cause is not yet established.
<supportagent>
Please refer to Elevating or Escalating to External Teams for escalating to the Professional Services team.
</supportagent>
