Overview
A till may not work and could show any of the following symptoms:
- Till screen starts flashing to different colors.
- Till crashed recently and won't boot after it went off.
Solution
Please reach out to the support team with the following information so that they can contact Esteem to check the problem unit:
- Store Name
- Store Address
- Store Contact Number
- Store Manager's Name
- Hardware Product
- Issue Details
<supportagent>
Refer to the following article to log a ticket with Esteem: Logging a Ticket with Esteem for Prologic Hardware Issues
</supportagent>
